Patient Educ Couns. 2006 Oct;63(1-2):24-8.
Patients using the Internet to obtain health information: how this affects the patient-health professional relationship.
Authors:
McMullan M.
University of Plymouth, Faculty of Health and Social Work, School of Health Professions, Peninsula Allied Health Centre, Derriford Road, Plymouth PL6 9BH, UK. mmcmullan@plymouth. Ac.uk
Objectives:
Health information is one of the most frequently sought topics on the Internet. A review of the literature was carried out to determine the use of the Internet for health information by the patient and how this could affect the patient-health professional relationship.
Methods:
This study is a literature review, summarizing multiple empirical studies on a single subject and is not intended to be a meta-analysis.
Results:
The review showed that the majority of health related Internet searches by patients are for specific medical conditions. They are carried out by the patient: (1) before the clinical encounter to seek information to manage their own healthcare independently and/or to decide whether they need professional help; (2) after the clinical encounter for reassurance or because of dissatisfaction with the amount of detailed information provided by the health professional during the encounter.
Conclusion:
There has been a shift in the role of the patient from passive recipient to active consumer of health information. Health professionals are responding to the more 'Internet informed' patient in one or more of three ways: (1) the health professional feels threatened by the information the patient brings and responds defensively by asserting their 'expert opinion' (health professional-centred relationship). (2) The health professional and patient collaborate in obtaining and analysing the information (patient-centred relationship). (3) The health professional will guide patients to reliable health information websites (Internet prescription). PRACTICE IMPLICATIONS: It is important that health professionals acknowledge patients' search for knowledge, that they discuss the information offered by patients and guide them to reliable and accurate health websites. It is recommended that courses, such as 'patient informatics' are integrated in health professionals' education.
Please click on the required question.
- 1 Which doctor should I see?
- 2 What are symptoms and signs?
- 3 How can we be certain whether an abnormality that my doctor has found is the cause of my problem or an incidental finding?
- 4 How do doctors arrive at a diagnosis?
- 5 What does a gynaecologist do during a consultation?
- 6 What is the purpose of the pelvic examination?
- 7 Will a blood test to assess a hormone level provide a guide to treatment.
- 8 I have a phobia about blood tests. What should I do?
- 9 What is pelvic ultrasound?
- 10 What are CAT and MRI scans?
- 11 Will my general practitioner receive information from my specialist gynaecologist?
- 12 Will I see the same specialist every time I attend the out-patients clinic?
- 13 What is known about emotion. Information?
- 14 Could my emotional problems be of hormonal origin?
- 15 Does my doctor understand my anxieties and concerns about my gynaecological problem?
- 16 How much information do patients want about their condition?
- 17 Will the doctor listen to my views on how my problems should be managed?
- 18 How do doctors decide on the best treatment?
- 19 How do doctors decide on the best hormone treatment?
- 20 How long will my hormone treatment be effective?
- 21 What are the risks of surgery?
- 22 How long do gynaecological operations take?
- 23 Have there been advances in gynaecological surgical treatment?
- 24 I have been offered a choice of treatments. How can I decide which will be best for me?
- 25 What is the place of support groups?
- 26 Where can I obtain more information?
- 27 Are there any dangers in acquiring health information on the internet?
- 28 Support Groups.
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This is the personal website of David A Viniker MD FRCOG, Consultant Obstetrician and Gynaecologist at Whipps Cross University Hospital, London - Specialist Interests - Reproductive Medicine including Infertility, PCOS, PMS, Menopause and HRT.
I do hope that you find the answers to your women's health questions in the patient information and medical advice provided.
